01
- 2 named dedicated PAs (not a call centre) with full cover of both named PAs if they are on leave
- Telephone & email support; 8 hours per day, 5 days per week
- Clinic Letter: editing and sending
- Diary management
- Booking of appointments
- Booking of operations
- Booking consultation rooms / treatment rooms / theatre space
02
- Chasing of results and tests
- Taking payment for consultations at the time of booking
- Speedy electronic billing to insurers
- Weekly debt chasing
- Maintenance of paper and electronic records
- Medicolegal practice support
- Dictation transcription (1–24-hour turnaround)
All of these services offered from miles away,
yet only a call/email away.